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Terms and Conditions of
Booking with Fay Safaris Limited
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Booking Amount
: A deposit of 25% is required to book any tour arrangements. The balance is to
be paid 30 days prior to commencement of the tour. Payment is required in full
when bookings are made less than 30 days before the tour begins. You can use our
online secure gateway to make a deposit for your safari. Please note that a 3%
surcharge will be applicable at the time of booking with a credit card.
Alternately you may do a Bank transfer for the quoted amount. Any changes made
to the itinerary will be charged extra. Confirmed bookings cannot be
transferred to another date
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Cancellation Policy
against booking :
60 to 30 days prior to departure - 25% Cancellation fees.
30 to 15 days prior to departure - 50% Cancellation fees.
Less than 15 days prior to departure - 90% Cancellation fees.
There are no refunds for unused portions of the program, and refunds will not
be made to passengers who do not
complete the tour for any reason whatsoever.
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Tour Alterations
The sequence of the itinerary and the accommodation of safaris are adhered to as
far as possible. We reserve the
right however to make alterations due to bad weather, road conditions,
congestion or other causes. We also reserve the
right to decline or retain a passenger as a member of any tour at any time.
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| Limited Liability Release:
The Company acts only as an agent of the passenger in all matters relating to
tours and it accepts no responsibility for
any personal illness, injury, accident, death, delay, loss, damage or
irregularity of any kind, which may be occasioned
by reason of any act or omission beyond its control, including without
limitation, any act of negligence or breach of contract of any third party such
as a hotel or airline, who is to, or does supply, any goods or services for the
trip.
Fay Safaris will not be responsible for any losses or expenses due to
delay or changes in schedule, overbooking of
accommodation, fault of third parties, sickness, weather, strikes, acts of God
or for any other cause beyond its control.
All such losses or expenses have to be borne and paid for by the passenger. The
Company's liability to passengers carried
in its own vehicle is governed by Tanzanian law and all claims are subject to
the jurisdiction of the Tanzanian Courts.
Whilst every care is taken, the Company will not be held responsible for loss or
damage to baggage, personal effects,
valuables or currency. |
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Baggage Allowance
Baggage is restricted to one standard size bag while on safari due to limited
space in the vehicle and road conditions.
For scheduled flights within the parks the maximum baggage allowance is 15 kgs
per person in soft bags. Excess luggage
can be stored in the left locker room of most hotels or at our office.
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INSURANCE
It is an expressed understanding and condition that any person traveling with
Fay Safaris has an adequate and valid
insurance cover against personal accident, medical attendance, baggage and other
valuables.
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What's Included and What's
Not: The tour price includes
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full board accommodation,
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ground transportation
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the services of an English
speaking driver/guide
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vehicle entry fees, park
fees,
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Crater service fee , and
government taxes.
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It does not include air
fare, drinks, tips, laundry, departure tax or any other extras.
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